Effective Date: [Insert Date]13 Octomber 2023
Introduction
Welcome to cbdnewcastle.co.uk (“Website”). At CBD Newcastle, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We may collect and process the following personal data
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: If you create an account on our Website, we may collect your username and password.
- Payment Information: If you make purchases on our Website, we may collect payment card details, billing address, and other related information.
- Communications: Records of your interactions with us, including emails, chat logs, and customer support inquiries.
- Usage Data: Information about how you use our Website, such as your IP address, browser type, and operating system.
- Cookies and Tracking Technologies: For more information, please refer to our Cookie Policy.
How We Use Your Information
We may use your personal data for the following purposes
- To provide and improve our products and services.
- To process your orders, payments, and deliveries.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you marketing and promotional materials, if you have consented to receive them.
- To comply with legal obligations and protect our rights.
Legal Basis for Processing
We will process your personal data based on one or more of the following legal grounds
- Consent: When you provide your explicit consent for specific processing activities.
- Contractual Necessity: When processing is necessary for the performance of a contract with you.
- Legal Obligation: When processing is required to comply with legal obligations.
- Legitimate Interests: When processing is based on our legitimate interests, provided they do not override your interests and fundamental rights.
Data Sharing
We may share your personal data with
- Service Providers: Third-party service providers who assist us in delivering our services.
- Legal Authorities: When required by law or to protect our rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
Your Rights
You have certain rights under the GDPR, including the right to
- Access your personal data.
- Rectify inaccuracies in your personal data.
- Erase your personal data in certain circumstances.
- Restrict the processing of your personal data.
- Object to the processing of your personal data.
- Receive your personal data in a structured, commonly used, and machine-readable format.
- Withdraw consent, where applicable.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our data processing practices or legal requirements. Any changes will be posted on this page, and the date of the last update will be revised accordingly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us [email protected]
Data Protection Officer
Our Data Protection Officer can be reached at
[Insert Contact Information]